We know life sometimes changes your schedule... If you need to reschedule or cancel a group class please do so within the cancellation windows to avoid a cancellation fee or loss of class credit.
A 9 hour cancellation policy applies for all GROUP CLASSES. Cancellations made with less than 9 hours notice will result in a loss of a class credit for all clients with single or group class packages. When cancellation occurs with 9 hours or more notice, client is able to choose to receive a credit transfer to another class, a single class pass (valid for 3 months) or refund (minus Stripe or Paypal processing fees). There are strictly NO TRANSFERS or REFUNDS on season passes.
Absence to class without a cancellation will result in a the loss of a credit for all clients with single or group class packages.
For PRIVATES and SMALL GROUP CLASSES a cancellation window of 48 hours applies. Failure to give notice or late notice will result in the full amount to still be paid. Notice of 48 hours or more will result in a DRSL Coaching Credit to the value of your proposed lesson.
For WORKSHOP OR TICKETED EVENTS (such as Late Night Love Sessions) there are strictly no refunds for no shows. Please check dates before purchasing a ticket, no partial or full refund will be given you are unable to attend one or more sessions part of the event other than for a medical reason (medical certificate required in these cases), this is not a guarantee and is at the discretion of event hosts.
To cancel you must do so on the drslcoaching.com website ONLY, emails, phone calls and texts will not be accepted.
By purchasing services or booking with DRSL Coaching you agree to the Terms and Conditions of the service including the Cancellation Policy provided above.